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Omnichannel marketing
Omnichannel marketing Sales management optimization Closed loop marketing Integration of business and finance Full lifecycle management of members Overall product system Service as one enhances the experience Data-driven precision marketing Centralized management to reduce costs and increase efficiency Integrate resources, respond quickly
Omnichannel marketing

Combining online and offline marketing activities to form different marketing strategies for segmented markets, reducing single channel marketing risks, and achieving diversified communication channels between enterprises and customers, optimizing service upgrades

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Omnichannel marketing Omnichannel marketing
Sales management optimization

Simplify models, optimize product structure, control inventory peak, reduce planning complexity, and accelerate inventory turnover, accurately grasp dealer inventory and goods flow.

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Sales management optimization Sales management optimization
Closed loop marketing

Marketing activity planning, release, approval, push, execution, monitoring, and evaluation form a fully automated closed-loop marketing process, achieving continuous iteration of marketing activities

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Closed loop marketing Closed loop marketing
Integration of business and finance

Integrated management of business and finance that combines orders with prices, policy activities, rebates, credit, funds, accounts receivable, and invoices

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Integration of business and finance Integration of business and finance
Full lifecycle management of members

From reaching potential customers, converting initial purchases to retaining repeat purchases, cultivating high-value users through multiple touchpoints.

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Full lifecycle management of members Full lifecycle management of members
Overall product system

The SIE omni channel marketing platform builds an omni channel marketing platform for customers in industries such as home appliances, home building materials, fast-moving consumer goods, and new energy, providing multi platform marketing applications for brand owners and channel merchants at all levels. This platform achieves end-to-end transaction chain collaboration from planning to settlement, improving operational efficiency, and enhancing downstream operational capabilities through top-down business empowerment. The omnichannel marketing middle platform integrates front-end, middle, and back-end functions, providing multi platform support such as PC and mobile for different business roles inside and outside the enterprise, helping enterprises optimize marketing and operational efficiency


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Overall product system Overall product system
Service as one enhances the experience

Support customers to switch freely across channels

Ensure consistency in brand, promotion, and service standards

Learn moreService as one enhances the experienceService as one enhances the experience
Service as one enhances the experience Service as one enhances the experience
Data-driven precision marketing

Global data fusion Accurate identification of real needs

Build an intelligent analysis and decision-making system based on member personas


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Data-driven precision marketing Data-driven precision marketing
Centralized management to reduce costs and increase efficiency

Centralized management of inventory, orders, and members

Automatically process cross-channel orders, logistics, and customer service


Learn moreCentralized management to reduce costs and increase efficiencyCentralized management to reduce costs and increase efficiency
Centralized management to reduce costs and increase efficiency Centralized management to reduce costs and increase efficiency
Integrate resources, respond quickly

Omnichannel data interconnection, flexible adjustment of marketing strategies

Integrate resources and build an ecosystem


Learn moreIntegrate resources, respond quicklyIntegrate resources, respond quickly
Integrate resources, respond quickly Integrate resources, respond quickly
SIE LTC

The system captures public bidding, social media, and customer behavior data from the entire network in real-time, constructs dynamic customer personas through generative AI, and automatically generates personalized marketing plans. For example, new energy photovoltaic enterprises utilize AI to analyze procurement data such as components and inverters, identify high-potential customers, and push customized product combinations, resulting in a 40% increase in lead conversion rate




SIE-CSS
E-commerce integration

Integration of multiple e-commerce platforms and immersive customer service experience to address business pain points such as low efficiency, slow response, and low satisfaction in e-commerce customer service




Call system integration

Incoming Call Pop-up, Integrated Online Customer Service, One-Stop Service Experience with 400 Customer Service


Service process management

Full-scenario service process management, service SLA, service progress, and comprehensive monitoring of service quality throughout the entire process




Spare parts purchase, sales, and inventory management

Spare parts quota pool management, service fee settlement, financial data automation, and financial monitoring and early warning




Business integration

Spare parts quota pool management, service fee settlement, financial data automation, and financial monitoring and early warning




The Overall Product System

SIE-CSS After-sales Service Product provides enterprises with a refined, automated, and intelligent management platform for the entire after-sales service process. By implementing product standardization and offering customized services, it meets the needs of different industries, enhancing service operation efficiency, reducing costs, and improving customer satisfaction. This product integrates front-end, mid-tier, and back-end functionalities, offering multi-platform support for various business roles both internally and externally, including PC and mobile terminals, to achieve efficient management and intelligent operation throughout the entire after-sales service process

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Service Whole Process Management

Full-Scenario Service Process Management


E-commerce and Call System Integration

SIE One-stop Customer Service Experience

Spare Parts Inventory Management

Spare Parts Full-Process Management

Business Integration

Business Financial Data Automation

Refining e-commerce products
SIE INTERNATIONAL TECHNOLOGY CO., LIMITED
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Company Name：SIE INTERNATIONAL TECHNOLOGY CO., LIMITED
Global Headquarters：45th Floor, Guangsheng International Building, 17 Zhujiang West Road, Tianhe District, Guangzhou
International Headquarters：Unit 605, Building 12W, Hong Kong Science Park, Shatin, New Territories, Hong Kong
Service Hotline：400 968 5633
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